Frequently Asked Questions
General
You may feel free to reach us by text, phone call, email, or by submitting a contact form!
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to ensure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one-half hour before closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features. Select homes feature a washer and dryer at an additional rate of $60 per month.
Application fees are $65 per applicant 18 years and older occupying the apartment. We also require a $100 holding fee at the time of application. All application fees are nonrefundable. You may pay these online by credit card or in our office with a cashier’s check or money order. A $100 admin fee is due at move-in.
Applications may be found under the floor plans tab of our property website, or you can stop in the office for a paper application during business hours.
Residents are responsible for setting up their apartments' electric and gas service. Account numbers for each must be provided to the leasing agent before move-in. Water and trash are billed monthly along with your rent.
Security deposits will vary depending on the qualifying criteria. Our security deposit ranges from $500 to one month's rent.
Rent is always due on the first, and a $150 late fee is assessed on the 6th of every month (Sundays and holidays are not exempt).
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. The combined weight of the animals is not to exceed 100 pounds. A non-refundable fee of $350 will be required. There is also a monthly pet rent of $45 per pet. Breed restrictions apply; see our pet policy page for more details.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is two times the rent amount and is due when the written notice of intent to vacate is submitted. Please ensure you reference your signed lease agreement and confirm policies with your Property Manager, as there could be unique circumstances.
Service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the Property Manager as soon as possible in this situation. You must provide written notice and a copy of your military orders.
Please let our office know if you love our apartments and want to refer a friend! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may submit work orders online if enrolled in our online services. You may call the office, send an e-mail, or leave a message.
If someone is temporarily staying with you, please let the office know so we can accommodate parking. If someone is permanently moving in or staying longer than two days, they must fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, before moving out. If you need to move out at the end of your lease term, please remember to come in 60 days before the lease expires to provide your written notice.
Yes, Spectrum Cable is our community cable and internet provider.
Yes, you may grill using the grills provided in the common areas around the community. There are, however, no grills permitted inside your apartment home or on the balconies. There is no grilling permitted on the porches or yards of apartment homes.
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage.
If you have lost your apartment keys, you may have new keys made at our office during business hours for a small fee. If this occurs after business hours, you are required to contact a local locksmith. If a resident loses their mailbox keys, resident needs to contact the post office.
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